ACCOUNTABILITY
Go beyond just knowing where your vehicles and drivers are.
Typical challenges we help solve for Accountability:
ACCOUNTABILITY
No Visibility.
Many organizations struggle to know how employees are spending their time, using company equipment, managing their workflow, and connecting with customers if they do not have proper visibility.
What’s the Impact of No Fleet Visibility?
Here are a few questions to consider:
How do your dispatchers locate drivers/techs through out the day?
The Solution to Fleet Visibility:
To understand how your fleet is operating, you’ll need to know the locations of vehicles throughout the day in real-time as well as historical route replay. Driver behavior monitoring and scorecards are also essential to coaching employees to improve.
ACCOUNTABILITY
Trouble Verifying Payroll.
Do your employees keep track of their hours on paper timesheets? If they don’t clock in and out electronically, it’s possible they might round up to the nearest hour when they can’t recall the exact times they started and ended their day. While 15 minutes here and there may not seem like a big deal, it can really add up over time.
What’s the Impact of Not Verifying Payroll?
Here are a few questions to consider:
The Solution to Verifying Payroll:
ACCOUNTABILITY
Suspicious of Side Jobs.
When employees use your company vehicles to perform side jobs, there can be far-reaching disadvantages to your organization. Allowing this to occur increases fuel expenses, wear and tear on vehicles, additional liability and risk for you, and takes direct revenue away from your bottom line.
What’s the Impact of Side Jobs?
Here are a few questions to consider:
The Solution to Side Jobs:
ACCOUNTABILITY
Difficulty Providing Proof of Service.
Resolving billing disputes with customers can be a tricky subject. On one hand, you want to keep your customers happy and increase the chance of repeat business and referrals. On the other hand, unfounded refunds can be unnecessarily costly, and you don’t want to charge less for your services without just cause.
What’s the Impact of No Proof of Service?
Here are a few questions to consider:
The Solution to Proof of Service:
ACCOUNTABILITY
Late Arrivals for Appointments.
If your team is often running behind for scheduled appointment windows, it is imperative that your dispatchers know about it so they can update the schedule and notify the client. Using technology to mitigate the frequency in which your teams are running late can be a game-changer. Getting off schedule without the right processes and technology to help can be costly for your bottom line as well as your reputation.
What’s the Impact of Late Arrivals?
Here are a few questions to consider:
The Solution to Late Arrivals:
ACCOUNTABILITY
Difficulty Enforcing Driver Policies.
Most organizations with more than a few vehicles on the road have a driver policy in place that outline expectations for the driver while using company property. Having an official, written driver policy shows both your employees and your insurer that you take driver behavior very seriously. Considering the fact that you are entrusting an employee with a multi-ton moving metal object with your name on it. The difficult part is enforcing those well written driver policies if you don’t have the right technology to do so.
What’s the Impact of No Driver Policy?
Here are a few questions to consider: